Privacy Policy

Data protection

Like all online shopping websites we collect personal information about you when you make a purchase on our website.

The information we collect and store on our site is:

  • Your name
  • Email address
  • Billing address
  • Delivery address
  • Telephone number
  • Details of your orders with us

We use Secure Sockets Layer (SSL) and extra security features to ensure your information is protected.

We do not collect or store credit card details on our website. Payments are made via PayPal and are subject to their privacy policy.

We use Mail Chimp to store your email address if you have registered for our e-newsletter. You can unsubscribe at any time.

We do not share your data with third parties for marketing purposes.

Use of cookies

It is essential to use cookies on our website to enable you to buy online – cookies are needed to hold the information about your purchase through the buying process to checkout and allow you to log in to secure areas of the website.

We use 2 types of cookies:

Cookies to enable you to order online securely – they include cookies that enable you to register an account with us, use a shopping cart and make secure payments. Analytical/performance cookies – these allow us, for example, to count the number of visitors and where they come from, including the referring website, IP address and details about what device and browser you use. This helps us to improve the way our website works and to monitor the performance of our e-newsletter.

Cookies are small text files that websites place in your browser when you visit them. When you return to the site, the site can access its previously placed cookie to uniquely identify your browser. Cookies are used to do different tasks. They recall your preferences at a website, help you view content more efficiently and improve the overall user experience on a website. You can disable or delete cookies within the settings of your browser. You can also block cookies but you will find that you cannot make purchases on our website if you do. For general information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit

Contact us

If you have any queries about the above please contact us at or write to: Twilight Trees, The Courtyard, Northfields, Fair Lane, Winchester, Hampshire SO21 1HF

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